DATA PRIVACY

Find all the information you need here about how we handle your data

PRIVACY POLICY:


Learn how we handle your data by reading our Data Privacy Policy. Click HERE.


DATA PROTECTION OFFICER (LGPD):


The Data Protection Officer for Hotéis Amazon is responsible for ensuring that our processes comply with the General Data Protection Law (LGPD).

Under § 2 of Article 41, the Data Protection Officer has the following duties;

  • Receive complaints and communications from data subjects, provide explanations and take appropriate action,
  • Receive communications from the national authority and take appropriate action,
  • Guide the entity’s employees and contractors on practices related to the protection of personal data,
  • Perform any other duties assigned by the controller or established in supplementary regulations.


For your reference, we have provided the contact details of our Data Protection Officer, who can be contacted for assistance and/or to answer any questions about the processing of personal data at Hotéis Amazon:


Email: privacidade@hoteisamazon.com.br 

Contact Us

Your personal data is processed by Hotel Amazon Taiamã  - CNPJ: 01.427.640/0001-45, headquartered in Cuiabá, Mato Grosso, to enable you to exercise your rights relating to your privacy and the protection of personal data under the General Personal Data Protection Law through this channel. To process your request appropriately and verify your identity, we will need some information. For this reason, please complete the form above and provide the information you gave us when you registered with us. Your personal data will be sent to the Central Office (Rede Amazon de Hotéis), shared with our Data Protection Officer and, where necessary, with entities and hotels in the Rede Amazon, as well as with our service providers to handle the requests submitted here. Data collected and processed:   Full name, email address, telephone number, date of birth, CPF, date of check-in for your most recent stay (required), and hotel name (required) will be used to verify your identity and then handle your request and related activities. Legal basis:    processing is necessary to comply with a legal obligation.  Hotéis Amazon may disclose your personal data to service providers as necessary to fulfil the purpose described in this notice, without prejudice to disclosures required by law. Without prejudice to your right to lodge a complaint with the National Data Protection Authority (https://www.gov.br/anpd/pt-br), you may exercise your rights under applicable law (confirmation of processing; access to data; correction of incomplete, inaccurate or outdated data; anonymization, blocking or deletion of unnecessary, excessive or unlawfully processed data; portability; deletion). You may withdraw your consent at any time through the relevant communications, and you may contact our Data Protection Officer at privacidade@hoteisamazon.com.br. Learn more about how your data will be handled here.